Fitness Log not Updating from Swim.com

RFWVT, we believe we have identified an issue with some users account connection. We are working with Swim.com to resolve the issue. 

My "FLOG" has not been updated since the middle of December 2023, same with "My Swim Feed". I contacted swim.com last week and they say they fixed it. They told me to relinked my accounts, which I did yesterday. So now "My Swim Feed" is being updated, however my "FLOG" isn't. 

I swam today and same thing, "My Swim Feed" was updated, but not my "FLOG".

My FLOG hasn't updated in forever, probably going on 2 years.  I finally gave up.  It was never right anyway since the data came in from my Garmin and it never counts yardage from kicking, so I always had to edit my FLOG entries.

Hi all, we are still troubleshooting this. It appears to be a token issue for a few users. We will keep you posted when it is fixed. 

Hi all, we are still troubleshooting this. It appears to be a token issue for a few users. We will keep you posted when it is fixed. 

Thanks for the update 

Has this been fixed yet? I just connected on Monday and haven’t been able to see any of my past or current swims. Tried disconnecting as well, but that didn’t seem to work.

Jeriel Ng we have found the issue. It is only impacting a few members and the fix should be pushed to the site in early June. Sorry for the inconvenience!

Kyle Deery Awesome thanks! And will it read past swims as well, or will it only read any new incoming swims that get recorded after the fix?

All swims will come over Jeriel Ng

Hey Kyle Deery! Was this rolled out already? It seems like my FLOG is still not updating, so I just wanted to check. Thanks!

looks like it started pulling with this last thursday. I am actually glad they didn't backfill it since I've been manually entering it since it broke