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Fitness Log not Updating from Swim.com

RFWVT
10 months ago

I followed the instructions from the post from 2 months ago: https://community.usms.org/swimming/f/usms-topics/31778/swim-com---fitness-log and I unlinked and relinked my account. About 90 minutes later, I'm still not getting my entries appearing in my FLOG even though they show up on my "Recent Swimss" and on Swim.com. Ideas on how to get this working again? It was working for all of 2022 and 2023.

Thanks!

Parents
  • 9 months ago

    , we believe we have identified an issue with some users account connection. We are working with Swim.com to resolve the issue. 

  • 9 months ago in reply to Kyle Deery

    My "FLOG" has not been updated since the middle of December 2023, same with "My Swim Feed". I contacted swim.com last week and they say they fixed it. They told me to relinked my accounts, which I did yesterday. So now "My Swim Feed" is being updated, however my "FLOG" isn't. 

    I swam today and same thing, "My Swim Feed" was updated, but not my "FLOG".

  • 9 months ago in reply to swimark

    My FLOG hasn't updated in forever, probably going on 2 years.  I finally gave up.  It was never right anyway since the data came in from my Garmin and it never counts yardage from kicking, so I always had to edit my FLOG entries.

  • 8 months ago in reply to swimark

    Hi all, we are still troubleshooting this. It appears to be a token issue for a few users. We will keep you posted when it is fixed. 

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