Club Culture: Fostering Participation and Loyalty

  • Club Culture: Fostering Participation and Loyalty
      • Kysa Crusco - New England LMSC, Granite State Penguins, & NELMSC Communications Chair
      • Tara Mack - New England LMSC A&R Chair, Slow 2 Fast Swimming, USMS R&A; Level 3 Coach
      • Bill Meier - New England LMSC, ALTS, SSL, Swim Across America Chair
      • Kate Stephensen - Pacific LMSC, Davis Aquatic Masters, Level 2 & ALTS Coach

    05A 145pm Club Culture.pdf

    • Call to Action

      1. One Goal for you as a coach & one team goal
      2. One Planned Team Event
      3. One Scheduled “Chasing Failure” Set
      4. One Community Building Event Idea/Plan
      1. 33 Slides – FULL of information and ideas
      2. Starred phrases from my notes:
        1. Invitation vs Announcement: INVITE people as opposed to announcing an event
        2. Use team branding with items from Etsy, 4Imprint, etc. to build a team identity and pride
        3. Community service can be a huge win-win for your team and the community
        4. Check Eventbrite for ideas on team outings.
        5. From Bill Weir: masters teams are social clubs for people who love to swim. 
        6. Swim practice is a 3rd place in the community, where people can come every day and not be able to interact with their phone – that’s a gift!
        7. Be passionate on deck
    • JW session notes:

      Club Culture 

      Kate –  Swimmer goals – strengths base approach 

      When a person passes ALTS – bridge to masters. 

      Create a safe space to swim. 

      Kaisa – How to create culture that keeps people coming back? 

      Stickers for events – use Esty, Canva for ideas 

      Have fun socials:  Sip & Paint party - Soup swap 

      Tara Mack – Find Common Ground find 3 things in common. 

      How to change the chronic loneliness.  Make people feel welcome.  Ask about the person. 

      Try to use an invitation vs announcement.   

      We’re just big body kids 

      Have a thread of fun 

      Bill – Have something to do with an air of possibility. 

      Would you give us a discount if we come to have coffee at your business?  Would you sponsor us? 

      Take Katie Ledecky’s 1500 time and try to swim fast as a relay it. (workout)