Fitness Log not Updating from Swim.com

RFWVT 10 months ago

I followed the instructions from the post from 2 months ago: https://community.usms.org/swimming/f/usms-topics/31778/swim-com---fitness-log and I unlinked and relinked my account. About 90 minutes later, I'm still not getting my entries appearing in my FLOG even though they show up on my "Recent Swimss" and on Swim.com. Ideas on how to get this working again? It was working for all of 2022 and 2023.

Thanks!

Parents

07D6T 4 months ago

On USMS it says my Swim.com account is linked, but the Swim.com app does not recoginize me as a USMS member, and therefore won't let me join the Summer Fitness Challenge. I did the challenges in Jan & Feb so it was working, but just stopped and won't resynch to show I'm a USMS member.
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094UE 1 month ago in reply to 07D6T

I am having this exact same issue. Been having issues with this integration for several months.
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Kyle Deery 1 month ago in reply to 094UE

07D6T disconnect and reconnect your account on the My Swim Feed page in the upper right hand corner. Once you have done that, it should recognize you on Swim.com.
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094UE 1 month ago in reply to Kyle Deery

Thank you so much. Really can't tell you how many I have done that, but it worked this time! Thank you again, Kyle.
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094UE 1 month ago in reply to Kyle Deery

Thank you so much. Really can't tell you how many I have done that, but it worked this time! Thank you again, Kyle.
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