Fitness Log not Updating from Swim.com

I followed the instructions from the post from 2 months ago: https://community.usms.org/swimming/f/usms-topics/31778/swim-com---fitness-log and I unlinked and relinked my account. About 90 minutes later, I'm still not getting my entries appearing in my FLOG even though they show up on my "Recent Swimss" and on Swim.com. Ideas on how to get this working again? It was working for all of 2022 and 2023.

Thanks!

Parents

MrAB3 over 1 year ago

My FLOG stopped updating last Wednesday. I just sent an email with screenshots from my phone to membership@usmastersswimming.org because that was the only email in the USMS "Contact Us" page.

Reply

MrAB3 over 1 year ago

My FLOG stopped updating last Wednesday. I just sent an email with screenshots from my phone to membership@usmastersswimming.org because that was the only email in the USMS "Contact Us" page.

Children

MrAB3 12 months ago in reply to MrAB3

It's now 6 weeks since my FLOG last updated. At this point, I just hope it's updated by the end of 2024 so I can have accurate numbers for the annual Go the Distance Event.
RFWVT 7 months ago in reply to MrAB3

looks like it started pulling with this last thursday. I am actually glad they didn't backfill it since I've been manually entering it since it broke
BethanyBurchill 7 months ago in reply to RFWVT

We are glad to hear it is working for you after a recent update to address this functionality.
Jeriel Ng 7 months ago in reply to BethanyBurchill

Nice! I see it pulling from my Swim.com account as well, although it seems to be duplicating each workout twice even though I didn’t manually log them on FLOG.
MrAB3 7 months ago in reply to Jeriel Ng

My data started to update again on Thursday, but it didn't retroactively update any of my swims from early March until then. I'm manually uploading everything the FLOG missed, including my notes from the swim.com app, now.