Everyone in the gym wears a mask (mandated in our state in the gym) however, one of the guards spent most of the hour I was swimming in the chair (in between breaks) with the mask off, unless she had to speak to the other guard. She's taken short mask breaks in the past, but this was ridiculous. All member have to wear the mask in the gym, while working out, on the deck, etc. and an employee of the fitness center doesn't. I'm surprised the other "main" guard has let this go, since he never removes his mask.
QUOTE=renie;339855]I've been in dozens of indoor pool facilities, and I can honestly say that only the current one that I've been a member of for over 10 years, has guards who eat in the chair, secretly check their cell phones, etc. If I were to complain, our unprofessional managers would reveal the name of the complainant.
Can you leave some sort of written, anonymous complaint? And if necessary, go above the managers' heads to complain about them?
QUOTE=renie;339855]I've been in dozens of indoor pool facilities, and I can honestly say that only the current one that I've been a member of for over 10 years, has guards who eat in the chair, secretly check their cell phones, etc. If I were to complain, our unprofessional managers would reveal the name of the complainant.
Can you leave some sort of written, anonymous complaint? And if necessary, go above the managers' heads to complain about them?
