Kiefer disappointment

Well, I've always had good luck with the swimming supply companies I've ordered through (either catalog or online). However, due to my recent experience, I must inquire whether this has happened to anyone else? A recent Kiefer catalog had close-out warm-ups on sale for 9.99 - 19.99 each piece (tops/bottoms). My wife loves to wear these warm-ups so I ordered her a set online. I never rec'd any communication to the contrary so after about 2 weeks of nothing showing up my wife called Kiefer to check on the order. At that time, they told her they were sold out of all the close-outs they had. Yes, she was disappointed, first, at the fact that they were sold out and secondly, that we were never advised of it as she would have picked out a different make/model/etc. of what was still available for the close-outs.:dunno:
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  • Former Member
    Former Member
    Well, I've always had good luck with the swimming supply companies I've ordered through (either catalog or online). However, due to my recent experience, I must inquire whether this has happened to anyone else? A recent Kiefer catalog had close-out warm-ups on sale for 9.99 - 19.99 each piece (tops/bottoms). My wife loves to wear these warm-ups so I ordered her a set online. I never rec'd any communication to the contrary so after about 2 weeks of nothing showing up my wife called Kiefer to check on the order. At that time, they told her they were sold out of all the close-outs they had. Yes, she was disappointed, first, at the fact that they were sold out and secondly, that we were never advised of it as she would have picked out a different make/model/etc. of what was still available for the close-outs.:dunno: Please tell me you at least got your money back? That does sound pretty outrageous! Newmastersswimmer
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  • Former Member
    Former Member
    Well, I've always had good luck with the swimming supply companies I've ordered through (either catalog or online). However, due to my recent experience, I must inquire whether this has happened to anyone else? A recent Kiefer catalog had close-out warm-ups on sale for 9.99 - 19.99 each piece (tops/bottoms). My wife loves to wear these warm-ups so I ordered her a set online. I never rec'd any communication to the contrary so after about 2 weeks of nothing showing up my wife called Kiefer to check on the order. At that time, they told her they were sold out of all the close-outs they had. Yes, she was disappointed, first, at the fact that they were sold out and secondly, that we were never advised of it as she would have picked out a different make/model/etc. of what was still available for the close-outs.:dunno: Please tell me you at least got your money back? That does sound pretty outrageous! Newmastersswimmer
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