Swim.com app on Apple watch and iPhone 12

Been using swim.com ton my Apple watch o record my swims for a number of years with great success.

The last time a swim.com uploaded to my fitness log was March 5th. Have no idea why it stopped.

Account was fully integrated, accounts are linked and yet the swims will not populate. Every swim.com swim is in the app on my phone.

How can I get those past swims to populate to myFitness flog? BTW - I have sent 2 help requests with attached files to swim.com help center - no response.

Anyone else have this issue?

Thanks.

Parents
  • Hi Ann, This has been identified as a token issue with a handful of members and is being investigated. Sorry for the inconvenience. Once we have an update, we will let you know. 

Reply
  • Hi Ann, This has been identified as a token issue with a handful of members and is being investigated. Sorry for the inconvenience. Once we have an update, we will let you know. 

Children