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Fitness Log not Updating from Swim.com

RFWVT

I followed the instructions from the post from 2 months ago: https://community.usms.org/swimming/f/usms-topics/31778/swim-com---fitness-log and I unlinked and relinked my account. About 90 minutes later, I'm still not getting my entries appearing in my FLOG even though they show up on my "Recent Swimss" and on Swim.com. Ideas on how to get this working again? It was working for all of 2022 and 2023.

Thanks!

  • in reply to Jeriel Ng

    All swims will come over

  • in reply to Kyle Deery

    Hey ! Was this rolled out already? It seems like my FLOG is still not updating, so I just wanted to check. Thanks!

  • On USMS it says my Swim.com account is linked, but the Swim.com app does not recoginize me as a USMS member, and therefore won't let me join the Summer Fitness Challenge. I did the challenges in Jan & Feb so it was working, but just stopped and won't resynch to show I'm a USMS member.

  • in reply to Jeriel Ng

    looks like it started pulling with this last thursday. I am actually glad they didn't backfill it since I've been manually entering it since it broke

  • in reply to MrAB3

    looks like it started pulling with this last thursday. I am actually glad they didn't backfill it since I've been manually entering it since it broke

  • in reply to RFWVT

    We are glad to hear it is working for you after a recent update to address this functionality. 

  • in reply to BethanyBurchill

    Nice! I see it pulling from my Swim.com account as well, although it seems to be duplicating each workout twice even though I didn’t manually log them on FLOG.

  • in reply to Jeriel Ng

    My data started to update again on Thursday, but it didn't retroactively update any of my swims from early March until then. I'm manually uploading everything the FLOG missed, including my notes from the swim.com app, now.

  • in reply to 07D6T

    I am having this exact same issue.  Been having issues with this integration for several months.

  • in reply to 094UE

    disconnect and reconnect your account on the My Swim Feed page in the upper right hand corner. Once you have done that, it should recognize you on Swim.com. 

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