I can understand the frustration from those whose magazines arrive late, damaged, etc. But I have to imagine all of the magazines are dropped off to the USPS in identical condition at the exact same time. If Swimmer Sally gets her magazine faster than Swimmer Steve, and Backstroke Betty's magazine is always torn - it sounds to me like you need to address these issues with the US Postal Service and not USMS (Laura).
I don't know for sure, but I'm sure it is highly unlikely that Laura decides to put aztimm's label on a torn magazine each time before sending it. I would first check with others in your region (LMSC) to see if you are the only one having problems or if it is widespread. If you're the only one, then check with your mail carrier/local Post Office. If it is widespread in your LMSC, well, you'll have to look further up the USPS regional chain.
I make these comments unofficially since I have nothing to do with the magazine. But I'm a Registrar and I've dealt with USPS issues over the years mailing registration cards (for instance, when somebody's card arrives mutilated - guess what, I didn't do it before putting it in the mail so what do you expect me to do about it?!).
Jeff
I can understand the frustration from those whose magazines arrive late, damaged, etc. But I have to imagine all of the magazines are dropped off to the USPS in identical condition at the exact same time. If Swimmer Sally gets her magazine faster than Swimmer Steve, and Backstroke Betty's magazine is always torn - it sounds to me like you need to address these issues with the US Postal Service and not USMS (Laura).
I don't know for sure, but I'm sure it is highly unlikely that Laura decides to put aztimm's label on a torn magazine each time before sending it. I would first check with others in your region (LMSC) to see if you are the only one having problems or if it is widespread. If you're the only one, then check with your mail carrier/local Post Office. If it is widespread in your LMSC, well, you'll have to look further up the USPS regional chain.
I make these comments unofficially since I have nothing to do with the magazine. But I'm a Registrar and I've dealt with USPS issues over the years mailing registration cards (for instance, when somebody's card arrives mutilated - guess what, I didn't do it before putting it in the mail so what do you expect me to do about it?!).
Jeff
