I won't ever buy anything from Metro Swim Shop and I really hope that no one has to go through what I went through. I ordered a swim parka on-line from them and they canceled my order for no apperant reason. After talking to rude customer service and having them told me that my order had been cancel, I ordered another one from swim200 shop. It was great. Three weeks later I got a parka from Metro Swim shop and also find out that they charge my credit card twice. Now I am stuck with two parkas and a bunch of extra charge on my credit card and clueless customer service people on the phone.
Did anyone here order from them before? Do you also know a good website to order swimming things??
Parents
Former Member
I ordered from Metro Swim Shop but I've not recieved half an order from a month ago. I've called twice, trying to find out if I am going to get the product etc. They just don't follow up on anything and you have to do all the legwork if there's an issue.
I ordered from Metro Swim Shop but I've not recieved half an order from a month ago. I've called twice, trying to find out if I am going to get the product etc. They just don't follow up on anything and you have to do all the legwork if there's an issue.