I won't ever buy anything from Metro Swim Shop and I really hope that no one has to go through what I went through. I ordered a swim parka on-line from them and they canceled my order for no apperant reason. After talking to rude customer service and having them told me that my order had been cancel, I ordered another one from swim200 shop. It was great. Three weeks later I got a parka from Metro Swim shop and also find out that they charge my credit card twice. Now I am stuck with two parkas and a bunch of extra charge on my credit card and clueless customer service people on the phone.
Did anyone here order from them before? Do you also know a good website to order swimming things??
Parents
Former Member
Swimoutlet.com has always been great for me. Recently, I placed an order and called the next day to add another small item. They weren't able to add to my original order because it was already packaged for shipping, but they did offer to send me the additional item and waive the shipping charge. My items are always delivered quickly (and I use the cheap shipping option) even though I live on the opposite coast from the store.
Swimoutlet.com has always been great for me. Recently, I placed an order and called the next day to add another small item. They weren't able to add to my original order because it was already packaged for shipping, but they did offer to send me the additional item and waive the shipping charge. My items are always delivered quickly (and I use the cheap shipping option) even though I live on the opposite coast from the store.
