I won't ever buy anything from Metro Swim Shop and I really hope that no one has to go through what I went through. I ordered a swim parka on-line from them and they canceled my order for no apperant reason. After talking to rude customer service and having them told me that my order had been cancel, I ordered another one from swim200 shop. It was great. Three weeks later I got a parka from Metro Swim shop and also find out that they charge my credit card twice. Now I am stuck with two parkas and a bunch of extra charge on my credit card and clueless customer service people on the phone.
Did anyone here order from them before? Do you also know a good website to order swimming things??
Parents
Former Member
Pretty sure Metro is where we get parkas and backpacks from. Never any issues. Hopefully an isolated incident. I suggest calling and talking to management, perhaps even getting this thread scrubbed. No sense in giving bad publicity until every option has been exercised.
It might be isolated incident and I am not saying otherwise but I am having a bad experience and actually found a few reviews on-line that say the same things www.insiderpages.com/.../15239802758
I should have done more research before I ordered and just want to share that with you guys.
I am expecting a call from them tomorrow and hopefully I can put this all behind me.
Pretty sure Metro is where we get parkas and backpacks from. Never any issues. Hopefully an isolated incident. I suggest calling and talking to management, perhaps even getting this thread scrubbed. No sense in giving bad publicity until every option has been exercised.
It might be isolated incident and I am not saying otherwise but I am having a bad experience and actually found a few reviews on-line that say the same things www.insiderpages.com/.../15239802758
I should have done more research before I ordered and just want to share that with you guys.
I am expecting a call from them tomorrow and hopefully I can put this all behind me.
