I won't ever buy anything from Metro Swim Shop and I really hope that no one has to go through what I went through. I ordered a swim parka on-line from them and they canceled my order for no apperant reason. After talking to rude customer service and having them told me that my order had been cancel, I ordered another one from swim200 shop. It was great. Three weeks later I got a parka from Metro Swim shop and also find out that they charge my credit card twice. Now I am stuck with two parkas and a bunch of extra charge on my credit card and clueless customer service people on the phone.
Did anyone here order from them before? Do you also know a good website to order swimming things??
Parents
Former Member
Vastly superior? If you're buying a commodity item, like most swimming stuff, I see no reason to drive to a store, spend money on gas, and pay higher prices. Lane 4 in Austin is a nice place, well stocked, but they are more expensive in store than they are online. A 10 mile drive each way is $4 of gas.
Sure, gas is an issue these days. The store by me is owned by a local family who coaches and supports youth swimming programs (the dad was a coach from another local team when I was a kid and still coaches there today and his kids coach and swim). When I have a question about a product/brand, they can answer it from the viewpoint of what works for their swimmers and the local swim teams. They have a twice yearly blow-out sale where I can stock up on the basics. And, best of all, they're really, really nice.
I would much prefer to support independent stores who give back to my community with my money. It's a personal choice.
Vastly superior? If you're buying a commodity item, like most swimming stuff, I see no reason to drive to a store, spend money on gas, and pay higher prices. Lane 4 in Austin is a nice place, well stocked, but they are more expensive in store than they are online. A 10 mile drive each way is $4 of gas.
Sure, gas is an issue these days. The store by me is owned by a local family who coaches and supports youth swimming programs (the dad was a coach from another local team when I was a kid and still coaches there today and his kids coach and swim). When I have a question about a product/brand, they can answer it from the viewpoint of what works for their swimmers and the local swim teams. They have a twice yearly blow-out sale where I can stock up on the basics. And, best of all, they're really, really nice.
I would much prefer to support independent stores who give back to my community with my money. It's a personal choice.
