I won't ever buy anything from Metro Swim Shop and I really hope that no one has to go through what I went through. I ordered a swim parka on-line from them and they canceled my order for no apperant reason. After talking to rude customer service and having them told me that my order had been cancel, I ordered another one from swim200 shop. It was great. Three weeks later I got a parka from Metro Swim shop and also find out that they charge my credit card twice. Now I am stuck with two parkas and a bunch of extra charge on my credit card and clueless customer service people on the phone.
Did anyone here order from them before? Do you also know a good website to order swimming things??
Parents
Former Member
Vastly superior? If you're buying a commodity item, like most swimming stuff, I see no reason to drive to a store, spend money on gas, and pay higher prices. Lane 4 in Austin is a nice place, well stocked, but they are more expensive in store than they are online. A 10 mile drive each way is $4 of gas.
I try to avoid buying from online shops myself. I've had good luck with Kast-a-Way, but very bad luck with some others -- one charged my credit card for a pair of "prescription" goggles, that were on "indefinite back order" and never sent, after I cancelled the order. When I tried to get a refund, they said I had to talk to the manager who was always "out" and never returned calls (MasterCard reversed the charge, though). Fortunately, I found out that Paragon, which is just a couple of subway stops away, carries the goggles I need and I can get my swim suits at a store just a couple of blocks from me.
I would much rather buy from a local store where I can actually see what I'm buying and take it away myself. Most online shops are probably good, but you don't know which aren't until it's too late.
Vastly superior? If you're buying a commodity item, like most swimming stuff, I see no reason to drive to a store, spend money on gas, and pay higher prices. Lane 4 in Austin is a nice place, well stocked, but they are more expensive in store than they are online. A 10 mile drive each way is $4 of gas.
I try to avoid buying from online shops myself. I've had good luck with Kast-a-Way, but very bad luck with some others -- one charged my credit card for a pair of "prescription" goggles, that were on "indefinite back order" and never sent, after I cancelled the order. When I tried to get a refund, they said I had to talk to the manager who was always "out" and never returned calls (MasterCard reversed the charge, though). Fortunately, I found out that Paragon, which is just a couple of subway stops away, carries the goggles I need and I can get my swim suits at a store just a couple of blocks from me.
I would much rather buy from a local store where I can actually see what I'm buying and take it away myself. Most online shops are probably good, but you don't know which aren't until it's too late.
