Dealing with Masters Records in Hy-Tek Meet Manager

Are there experts out there in dealing with "local" (i.e. LMSC or ZONE) records within Hy-Tek Meet Manager? I have been going crazy trying to create and update them within MM. Here are some of my issues: 1. Hy-Tek can only export records to .REC file format. Hy-Tek does not allow masters meets to import .REC files. So, in order to move a record file from meet to meet, you have to export as .REC, open the (next) meet, change the meet set up to "Open", import the .REC file, change the meet back to "Masters" and work with the records. (and I also have experienced this not working). 2. When importing from two comma delimited format (mimicking the INAT.SCM and RNAT.SCM files (as examples)) files, MM creates duplicate entries of the men's and women's relays. The mixed relays are fine. Has anyone experienced this dilemma? 3. The record report output is just a continuous listing of records - by event number or by age group. No groupings/columns with headings. I have never seen records listed this way! Being a Hy-Tek neophyte, I am ready to accept that I am doing everything wrong, so please show me the way!! (I looked for user documentation with details on masters records and exchanged MANY e-mails with Bob from Hy-Tek (who is ready to kill me)). Many thanks if you know how to work it and can share your wisdom! Ed Tsuzuki