Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
I tried the export to Excel, and it is OK. I will play around with the Word export and see what kind of HTML I can come up with.
The entries report has to be exported from Crystal Reports, there is no HTML flat file generation.
Many of the exports are disappointing as what they produce isn't faithful to original tabs, pagination, etc. I have Acrobat software and will make PDFs for some of the reports.
The "Flat HTML" reporting options are good but as an old-timey webmaster I cringe at some of the "Export to HTML" options due to the huge files and horrible HTML that gets created.
Can you export to Word and then generate HTML from Word ?
You may have to adjust columns and the headings but otherwise it is a fairly decent export. For some other reports export to RTF generates much better results than exporting to Word -- we use that to export Sports Business Manager invoices.
Nancy
I've generally been pretty happy with Hy-Tek response... Charlie seems most experienced with Meet Manager things. And I know they're busy with a lot of development stuff. But they're usually pretty responsive to the bug reports.
The thing I do continue to be disappointed with is the very closed-source nature of everything. The Access databases are now locked down (but I'm not claiming it's hard to crack). The Hy-Tek file formats are officially unpublished, especially the formulas to derive the checksum columns in the CL2 and HY3 formats. These are things that, if opened a bit, could foster all sorts of useful third-party applications that, in my opinion, would only bolster the use of Hy-Tek software.
Regarding the original question -- is this a question of HTML export directly from Hy-Tek MM/TM, or are you creating the report, which pops up in a new window (Crystal Reports), and _then_ doing an export to HTML?
It may go without saying that, wherever possible, use the HTML export from inside Hy-Tek MM/TM directly. THe HTML that you get from the Crystal export is really not very good.
-Rick
Originally posted by osterber
I've generally been pretty happy with Hy-Tek response... Charlie seems most experienced with Meet Manager things. And I know they're busy with a lot of development stuff. But they're usually pretty responsive to the bug reports.
The thing I do continue to be disappointed with is the very closed-source nature of everything. The Access databases are now locked down (but I'm not claiming it's hard to crack). The Hy-Tek file formats are officially unpublished, especially the formulas to derive the checksum columns in the CL2 and HY3 formats. These are things that, if opened a bit, could foster all sorts of useful third-party applications that, in my opinion, would only bolster the use of Hy-Tek software.
Regarding the original question -- is this a question of HTML export directly from Hy-Tek MM/TM, or are you creating the report, which pops up in a new window (Crystal Reports), and _then_ doing an export to HTML?
It may go without saying that, wherever possible, use the HTML export from inside Hy-Tek MM/TM directly. THe HTML that you get from the Crystal export is really not very good.
-Rick
That is a good thought. In this case we are trying to export from the Crystal Reports pop-up and are not getting the HTML pull down. I have to try the generation of HTML directly from the software and see if that works. In TM manager, I don't think there is an export directly to HTML for the meet entry reports, which is where we need this most. However, now I need to go home and play around with it some more as I nabbed the laptop from the Y to run the meet and have not returned it yet.
Hytek suggested that there is a conflict with Crystal Reports and to rename the Crystal Reports folder, delete and reinstall the software. I did that last night and still did not work. They really had no other suggestions. Since this problem did not occur until AFTER the Y put their stuff on, I am now going to go back to the Y and have them take their stuff off to see if we can't get it back the way it was.
It does still provide an Excel export and I know our web guy can take spreadsheets and make them pretty on our website, so if I cannot get this resolved I think that will be our work around.
This past weekend was my first time running a meet with 2.0, and it worked quite nicely. I had run a time trial, but not a real meet. It dumped a couple times for me, looked like indexing issues, but I am sure they are working on them. I really like the DQ log, no more creating that on my own for the meet ref! We also had over 25 state records broken, so the reporting on that was helpful in all the paperwork we have to fill out to make those official with ISI.
