Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
I've generally been pretty happy with Hy-Tek response... Charlie seems most experienced with Meet Manager things. And I know they're busy with a lot of development stuff. But they're usually pretty responsive to the bug reports.
The thing I do continue to be disappointed with is the very closed-source nature of everything. The Access databases are now locked down (but I'm not claiming it's hard to crack). The Hy-Tek file formats are officially unpublished, especially the formulas to derive the checksum columns in the CL2 and HY3 formats. These are things that, if opened a bit, could foster all sorts of useful third-party applications that, in my opinion, would only bolster the use of Hy-Tek software.
Regarding the original question -- is this a question of HTML export directly from Hy-Tek MM/TM, or are you creating the report, which pops up in a new window (Crystal Reports), and _then_ doing an export to HTML?
It may go without saying that, wherever possible, use the HTML export from inside Hy-Tek MM/TM directly. THe HTML that you get from the Crystal export is really not very good.
-Rick
I've generally been pretty happy with Hy-Tek response... Charlie seems most experienced with Meet Manager things. And I know they're busy with a lot of development stuff. But they're usually pretty responsive to the bug reports.
The thing I do continue to be disappointed with is the very closed-source nature of everything. The Access databases are now locked down (but I'm not claiming it's hard to crack). The Hy-Tek file formats are officially unpublished, especially the formulas to derive the checksum columns in the CL2 and HY3 formats. These are things that, if opened a bit, could foster all sorts of useful third-party applications that, in my opinion, would only bolster the use of Hy-Tek software.
Regarding the original question -- is this a question of HTML export directly from Hy-Tek MM/TM, or are you creating the report, which pops up in a new window (Crystal Reports), and _then_ doing an export to HTML?
It may go without saying that, wherever possible, use the HTML export from inside Hy-Tek MM/TM directly. THe HTML that you get from the Crystal export is really not very good.
-Rick
