Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
The software that is offered on-line is Team Manager. I have the same issue with Meet manager. I feel the issue is with whatever the YMCA installed conflicting with Hytec, because the only computers that have this issue are the ones that have the Y software, mine works fine. Something the Y did either has a conflict with the file that builds this list, or corrupted this list. When I have time, I may wipe out everything he did, reinstall and see where I am.
Hytec's response after I pressed them more earlier this month was so bad, I just shook my head and laughed. Hopefully this time I will get someone else.
Last night I removed Meet Manager and reinstalled it with no luck.
I did not have time to do Team Manager, but it probably would be the same.
With the new Meet Manager 2.0, I can no longer get into the data base files with Access, which annoys me. I was fixing errors coaches sent me by back dooring it. Now it is password protected and I have not taken the time to break it. Of course, 800 frees are a good time to mess around with things like that.
The software that is offered on-line is Team Manager. I have the same issue with Meet manager. I feel the issue is with whatever the YMCA installed conflicting with Hytec, because the only computers that have this issue are the ones that have the Y software, mine works fine. Something the Y did either has a conflict with the file that builds this list, or corrupted this list. When I have time, I may wipe out everything he did, reinstall and see where I am.
Hytec's response after I pressed them more earlier this month was so bad, I just shook my head and laughed. Hopefully this time I will get someone else.
Last night I removed Meet Manager and reinstalled it with no luck.
I did not have time to do Team Manager, but it probably would be the same.
With the new Meet Manager 2.0, I can no longer get into the data base files with Access, which annoys me. I was fixing errors coaches sent me by back dooring it. Now it is password protected and I have not taken the time to break it. Of course, 800 frees are a good time to mess around with things like that.
