Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
Parents
Former Member
There should be a configuration file HYTEC sent you, either on the CD or a diskette. This file holds the keys to which functions you are 'licensed' for. If you are savy, you can find this file (I think it's *.cfg) and place it over the existing file on the C:\HYTEC\... directory. (which by the way, uses a relatively weak encryption algorithm locking down functions ;) )
Otherwise, you might just want to reinstall it. Use the backup function that exists to save your current database, uninstall the program, then install it fresh from the media.
Why am I so bitter with HYTEC?, I had a text based 'database' with my teams' (mutiple) records, including NYS Masters Champs records. We purchased the full copy of Team Manager, and I simply wanted a way to import the text base records files into Team Manager. HYTEC offered no help, they use a proprietary database (cheap!). So I wrote my own code to transform my text file into a HYTEC import file. I had a question on how they stored one of their fields, and they quite upset I was attempting to decompile their database and were quick to tell me to cease and desist. I told them if they don't provide a way to import text files, even for a fee, I would. To my glee, I successfully imported something like 1000 records :p . To my demise, when I left IBM for another job, I also left my code.:(
There should be a configuration file HYTEC sent you, either on the CD or a diskette. This file holds the keys to which functions you are 'licensed' for. If you are savy, you can find this file (I think it's *.cfg) and place it over the existing file on the C:\HYTEC\... directory. (which by the way, uses a relatively weak encryption algorithm locking down functions ;) )
Otherwise, you might just want to reinstall it. Use the backup function that exists to save your current database, uninstall the program, then install it fresh from the media.
Why am I so bitter with HYTEC?, I had a text based 'database' with my teams' (mutiple) records, including NYS Masters Champs records. We purchased the full copy of Team Manager, and I simply wanted a way to import the text base records files into Team Manager. HYTEC offered no help, they use a proprietary database (cheap!). So I wrote my own code to transform my text file into a HYTEC import file. I had a question on how they stored one of their fields, and they quite upset I was attempting to decompile their database and were quick to tell me to cease and desist. I told them if they don't provide a way to import text files, even for a fee, I would. To my glee, I successfully imported something like 1000 records :p . To my demise, when I left IBM for another job, I also left my code.:(
