Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
Thanks, after we realized there was an issue, we tried to go back and do a system restore. First we had to make the Y IT person unlock the thing because he had it all locked down to everyone but administrator.:mad: He did open it up, but XP only allowed the restore for 3 days, and it was 4 days since he had done it, so we could not recover prior to him messing with it.
I have to run this meet this weekend, but I think I will hang on to the laptop and have more time to mess with it next week(yeah right with a kid graduation next week).
If I can find out where the software builds that list, and what files it uses, I could probably recover it from my own laptop. I tried that angle with Hytec, and just got a sales pitch from Tom to buy the online version.
Thanks, after we realized there was an issue, we tried to go back and do a system restore. First we had to make the Y IT person unlock the thing because he had it all locked down to everyone but administrator.:mad: He did open it up, but XP only allowed the restore for 3 days, and it was 4 days since he had done it, so we could not recover prior to him messing with it.
I have to run this meet this weekend, but I think I will hang on to the laptop and have more time to mess with it next week(yeah right with a kid graduation next week).
If I can find out where the software builds that list, and what files it uses, I could probably recover it from my own laptop. I tried that angle with Hytec, and just got a sales pitch from Tom to buy the online version.
