Our age group swim team recently purchased a laptop for running meets. I loaded the Team Manager and Meet Manager software on it, moved all the data on it, and everything worked fine.
One function I use a lot is the report export to html for our webpage. This was working great in the new laptop. Then the YMCA IT person took the laptop so the coach could use it on the Y network. After he installed some software on it to enable its use on the network, the report export drop-downs now show about 2/3 less file options and is totally missing the HTML options.
The coach emailed Hytec and a support rep replied, that they had no clue why this was happening, reports are done through Crystal Reports, and hey would you like to buy the on-line version of Team Manager instead....whatever.
So I am trying to contact Hytec myself, but thought I would throw this out to you all who have worked with Hytec. HAve you seen this issue? Anyone know how the report export list is built? Is it bringing in allowable file types from the computer, bringing it in from a hytec file? If I knew where it was getting this information, I could nab it from my personal laptop which has all the Hytec stuff on it and works fine. We have tried comparing directory to directory, but if it is a corrupted file, we won't be able to tell that.
any help would be appreciated.
Parents
Former Member
I don't know anything about your meet software but as a last ditch effort I sometimes use a system restore to get back to a good working point (Start, Programs, Accessories, System Tools). If you are working with XP it should have created a restore point when the software was loaded. Restore to that point if possible. If it's not right you can undo the restore. Perhaps the software they loaded is not compatible with your meet software. Who knows.
I wish you luck.
I don't know anything about your meet software but as a last ditch effort I sometimes use a system restore to get back to a good working point (Start, Programs, Accessories, System Tools). If you are working with XP it should have created a restore point when the software was loaded. Restore to that point if possible. If it's not right you can undo the restore. Perhaps the software they loaded is not compatible with your meet software. Who knows.
I wish you luck.
