Any members having problems with "Go the Distance?"

Hi! I'm curious how many members are having problems participating with "Go the Distance". I've raised this issue to USMS and after a year the issue still has not been fixed. Can't participate in GTD. I'm really frustrated because they just raised the cost of registering a club and will be raising the rates for membership. If something like this can't be fixed in a year, why are we raising membership rates?