Swim.com app on Apple watch and iPhone 12

RE: Swim.com app on Apple watch and iPhone 12

Annkmarshfield — Tue, 01 Oct 2024 14:31:29 GMT

Thanks for the email Bethany!

RE: Swim.com app on Apple watch and iPhone 12

BethanyBurchill — Tue, 01 Oct 2024 11:42:10 GMT

Hi Ann,

I sent you an email to help get this resolved for you.

Bethany

RE: Swim.com app on Apple watch and iPhone 12

Annkmarshfield — Tue, 01 Oct 2024 00:30:45 GMT

Hi Bethany - last week I read on this forum that the Swim.com update was pushed out. I followed the instructions which Kyle wrote for another swimmer. Sadly, the update did not update. My FLOG does not reflect any swims since early March. There are swims which I entered manually but for most of the year the dates are blank.

Please advise.........

RE: Swim.com app on Apple watch and iPhone 12

Kurt Dickson — Thu, 16 May 2024 00:36:12 GMT

Swim 2 Garmin to flog died a few months ago. Must not be fixable. I've reported problems in past and usually pretty quick to fix.

RE: Swim.com app on Apple watch and iPhone 12

Annkmarshfield — Wed, 15 May 2024 16:00:23 GMT

Thanks Bethany. I had this issue one other time :( I even contacted swim.com via their help function - radio silence 😞

RE: Swim.com app on Apple watch and iPhone 12

BethanyBurchill — Wed, 15 May 2024 14:18:57 GMT

Hi Ann, This has been identified as a token issue with a handful of members and is being investigated. Sorry for the inconvenience. Once we have an update, we will let you know.